PRIVACY POLICY
Effective September 8, 2026
The Wallpaper Lab, LLC respects your privacy. This policy explains what information we collect through thewallpaperlab.com, how we use it, and the choices available to you.
INFORMATION WE COLLECT
Information you provide may include your name, email address, phone number, project address, room or wall measurements, photographs, material details, appointment preferences, messages, and other information you submit through a form, survey, email, phone call, or consultation.
We may also receive basic website-use information, such as your browser or device type, IP address, pages viewed, referring page, approximate location, and cookie or analytics data. Payment information, when applicable, is processed through payment service providers and is subject to their privacy practices.
HOW WE USE INFORMATION
We use information to respond to inquiries, prepare estimates, schedule consultations, provide requested services, communicate about projects, maintain business records, improve our website and customer experience, protect against misuse, and comply with legal obligations. We may send marketing communications only as permitted by law and your communication preferences.
HOW INFORMATION MAY BE SHARED
We may share information with service providers that help us operate our website and business, including website hosting, customer relationship management, forms, scheduling, communications, analytics, maps, and payment services. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction. We do not sell personal information for money.
COOKIES AND ANALYTICS
Our website and service providers may use cookies or similar technologies to operate the site, remember preferences, understand site use, and measure performance. You can manage cookies through your browser settings. Disabling cookies may affect some website functions.
DATA RETENTION AND SECURITY
We keep information for as long as reasonably necessary for the purposes described above, for business records, and to meet legal obligations. We use reasonable administrative and technical measures to protect information, but no online system can guarantee absolute security.
YOUR CHOICES
You may ask to access, correct, or delete personal information that we maintain, subject to applicable law and legitimate recordkeeping needs. You may unsubscribe from marketing emails using the link in the message. For text messages, reply STOP. To make a privacy request, email [email protected].
CHILDREN
This website is intended for adults seeking wallcovering services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
THIRD-PARTY LINKS
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.
POLICY CHANGES
We may update this policy as our website or business practices change. The effective date above identifies the current version.
CONTACT
Questions or privacy requests may be sent to [email protected].
Return to The Wallpaper Lab: https://thewallpaperlab.com/